Privacy Policy
Who We Are
This Privacy Policy is an agreement between you and Little Loungers Baby, which is known as Little Loungers Baby or littleloungersbaby.site. Along with our representatives, officers, shareholders, subsidiaries, affiliates, parents, employees, and agents (collectively “Little Loungers Baby” or “we” or “us” or “our”), we provide our website, littleloungersbaby.site, to you subject to the following Policy. For our European Economic Area (“EEA”) customers, Little Loungers Baby is the data controller – the company responsible for your personal information.
You may contact us regarding this policy by emailing [email protected].
Who You Are
Under the Little Loungers Baby Terms of Service, you must be at least 18 years old and not a person barred from receiving services under the laws of the United States or other applicable jurisdictions to use our website. Persons between the ages of 13 and 18 should use our website only with the consent and supervision of a parent or guardian.
We do not knowingly collect personally identifiable information from children under the age of 13. If you are under 13, please do not submit personal information to us or use the website.
Accepting This Privacy Policy
To provide you with services, including access to our website, we need to collect and process some information about you (your “personal information”). By using our website, you agree that we may do that in the ways described below.
IF YOU DO NOT AGREE TO THESE TERMS FOR ANY REASON, YOU MAY SIMPLY STOP USING THE WEBSITE.
We may amend or change this Privacy Policy from time to time. Changes to the Privacy Policy will be posted to our website.
Information We Collect
To provide you with the full Little Loungers Baby shopping experience, we collect and retrieve your personal information in a number of different ways. The reasons for collecting your information and how we use it depend on the type of information. The tables below provide more details.
Your Name and Contact Details
If you create a Little Loungers Baby account or place an order with us, we collect your name and contact details, such as your email address, shipping addresses, and phone number. We also collect your email address if you enter it on our website to join our mailing list.
| Information Collected | Purpose |
|---|---|
| Name | – For shipment or billing details – To personalize your contact or website experiences – To prevent and detect fraud against either you or Little Loungers Baby |
| – To send updates about your order – To contact you regarding issues around your order, experience, contests entered, or requested product information – To update you on items in your cart – To keep you up to date about Little Loungers Baby products and promotions. We will only send you these emails with your permission, and you can unsubscribe at any time – just use the “unsubscribe” link at the bottom of any Little Loungers Baby email – To prevent and detect fraud against either you or Little Loungers Baby |
|
| Phone Number | – To contact you for urgent issues surrounding your order – To prevent and detect fraud against either you or Little Loungers Baby– To support you as a customer when requested. If you opt into SMS messaging, to send you SMS messages about your order and/or for marketing purposes |
| Shipping Address(es) | – To complete the shipment of your order – To prevent and detect fraud against either you or Little Loungers Baby– To allow us to understand and improve the experience for users like you |
| Birthday | – To prevent and detect fraud against either you or Little Loungers Baby– To send a birthday gift if you are subscribed to our promotional emails |
| Birth Year | – To improve and personalize your shopping experience |
Your Payment Information
When you place an order, we require payment information on file. When you enter your payment information (credit card number, expiration date, and CVV code), it is sent directly to a secure third-party credit card processing center. Little Loungers Baby does not store any direct credit card or third-party payment information. We do store billing addresses, generic payment type, and, if you opt-in, the last four digits of your credit card for your convenience during the ordering process.
| Information Collected | Purpose |
|---|---|
| Billing Address | – Our payment partners require this information to process an order – To prevent and detect fraud against either you or Little Loungers Baby |
| Generic Payment Type | – To give reference for support issues – To alert you when we detect or are verifying fraudulent activity – To allow us to understand and improve the experience for users like you |
| Last Four Digits of Credit Card | – To provide convenience for you when you choose to order again |
Your Contact History with Us
We collect information about what you’ve said to us, for example, over the phone, via email, or on live chat.
| Information Collected | Purpose |
|---|---|
| Email Correspondence | – To respond to your requests to ensure you receive great customer service and that any and all concerns or issues have been addressed – For a historic record of your contacts to save time during your inquiries – To ensure issues and questions you raised are proactively addressed for other customers – To train our staff to ensure the best experience possible for all customers who contact us |
| Phone Correspondence | – To respond to your requests to ensure you receive great customer service and that any and all concerns or issues have been addressed – To train our staff to ensure the best experience possible for all customers who contact us |
| Live Chat Logs | – To respond to your requests to ensure you receive great customer service and that any and all concerns or issues have been addressed – For a historic record of your contacts to save time during your inquiries – To train our staff to ensure the best experience possible for all customers who contact us |
| Survey or Site Feedback | – To respond to your requests to ensure you receive great customer service and that any and all concerns or issues have been addressed – To improve the experience for you and other users |
Purchase and Product Feedback History and Saved Products
We collect information about what you’ve bought, what’s in your shopping cart, and what’s on your wishlist.
| Information Collected | Purpose |
|---|---|
| Purchased Items | – To fulfill and ship your order as requested – To allow you to return and review delivered items – To tailor your experience around your interests – To improve our product selection and experience for you and other users – To help our buyers make sure we have the best items in stock for you and other customers – To prevent and detect fraud against either you or Little Loungers Baby |
| Items Added to Your Cart | – To allow your order to be completed smoothly when you’re ready to check out – To update you on items in your cart, including low quantity or sale status – To tailor your experience around your interests |
| Wishlist Items | – To allow you to save, organize, recall, and share items you’ve selected – To personalize product recommendations toward your interests – To allow you to quickly recall items and compare items you’ve selected |
| Reviewed Items | – To better inform other customers about the pros and cons of a product – To provide feedback on fit based on various physical attributes (e.g., height, weight, body type, etc.) – To help others see what our clothing looks like in real life – To improve our products in the future |
Information About Your Device Type and How You Use Our Website
We automatically receive and record information from your browser or device when you visit our site, including your IP address and device type (i.e., computer, tablet, or smartphone), cookies, and data about which pages you visit. This information is stored in log files and is collected automatically. If you have an account with us, we may combine this information with other personal information we collect about you.
| Information Collected | Purpose |
|---|---|
| IP Address | – To ensure the security of our website and determine, on an anonymous basis, where our customers are located – To prevent and detect fraud against either you or Little Loungers Baby |
| Device Type | – To improve the experience for you and other users – To resolve customer issues that center around devices, operating systems, or browsers used – To prevent and detect fraud against either you or Little Loungers Baby and to keep your data secure |
| Page Visit History | – To improve the experience for you and other users – To respond to and resolve any customer issues based on a specific page or page type |
| Identification Cookies | – To provide you with Little Loungers Baby advertising, including across your devices – To provide you with a personalized shopping experience and ensure our advertising is relevant to you |
| Unique Device ID | – For App users, we may collect the Unique Device ID to provide you with a personalized shopping experience and to sync with your online account |
| Location Information | – If you have location tracking enabled on your browser or mobile application, we may collect your precise location – We also may infer your location, for example, by using your IP address – To improve the experience for you and users like you – To determine, on an anonymous basis, where our customers are located – To prevent and detect fraud against either you or Little Loungers Baby |
Specific Details About You
You may enter specific details about yourself to help other customers or for personalization purposes. We collect body measurements (such as your height, weight, body type, and clothing sizes) that you may provide for us to recommend products for you.
| Information Collected | Purpose |
|---|---|
| Body Measurements | – To personalize product recommendations toward your interests – To ensure you receive information about clothing that will fit you based on your preferences |
How We Use Your Information
We use the information we collect about you in a variety of ways, including:
- To create and manage your account and provide customer support.
- To process and fulfill your orders and manage your transactions.
- To communicate with you about your order status, account updates, and promotional offers.
- To personalize your shopping experience and recommend products.
- To analyze and improve our website, products, and services.
- To detect, prevent, and address fraud or other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
Who We Share Your Information With
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Obligations: We may disclose your information when required by law or to protect our rights and the rights of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the Internet or method of storage can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your personal information.
Your Rights
You have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise these rights, please contact us at [email protected].
Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].
Effective Date: [Insert Date]
Introduction
At Chic Fellas, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.chicfellas.com, or use our services.
Information We Collect
We may collect personal information from you in a variety of ways, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit/debit card numbers and other financial information.
- Account Information: Username, password, and profile details.
- Usage Data: Information about how you use our website, including IP addresses and browsing patterns.
How We Use Your Information
We may use your information for the following purposes:
Providing Access to and Improving Our Website
We use your information to enhance and customize our website. This includes understanding how our website is used, developing our customer base, and improving functionality.
Improving Our Customer Service
We use your information to provide exceptional customer service and enhance the service we offer to all customers.
Enhancing Our Product Offerings
We may use your information to improve our product selection and inform our buying team to ensure we meet customer needs.
Ensuring Security
We have a legitimate interest in safeguarding our website and customer data against spam, harassment, and security risks.
Information We Share
We do not sell or share your personal information with third parties for unauthorized purposes. However, we may share your information in the following situations:
- With Vendors: We work with trusted vendors to improve our services, such as payment processors and analytics providers. They only have limited access to your information to perform tasks on our behalf.
- For Legal Compliance: We may disclose your information if we believe in good faith that it is necessary to comply with legal requirements or protect the rights and safety of Chic Fellas or others.
Your Rights and Choices
Consent and Control
You can manage your personal information through your account profile. You have rights regarding your information, including:
- Data Access and Portability: Request a copy of your personal data.
- Data Correction: Update your personal information.
- Data Deletion: Request deletion of your personal information.
- Withdrawal of Consent: Withdraw consent for marketing communications.
If you wish to exercise these rights, please email us at [email protected].
Cookies and Advertising
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how our site is used. You can manage your cookie preferences through your browser settings.
Interest-Based Advertising
Our trusted advertising partners may collect information about your browsing activity to provide personalized advertisements. You can opt out of interest-based advertising by visiting the following sites:
Security and Storage
We take commercially reasonable steps to protect your information. Although we implement security measures, no online platform is entirely secure.
Text Marketing Notifications
By subscribing to text notifications from Chic Fellas, you agree to receive automated marketing messages. Message and data rates may apply. You can opt out by replying with STOP or END.
International Data Transfers
Chic Fellas primarily stores information in the United States. If you are an international customer, please be aware that privacy laws may differ from those in your country. We may transfer your information outside the United States, and we take steps to protect your data during this process.
Third-Party Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Your California Privacy Rights
If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information is collected.
- The right to request deletion of personal information.
- The right to opt out of the sale of personal information.
For more details, refer to the “Information We Collect” section.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].